We should not have to explain how important it is to carry out a Quality Control (QC) check when you import goods from Asia. A good QC, made by a specialist, directly in the factory is probably the best way to avoid bad surprises.
To illustrate what a bad quality control experience is, we decided to show you this quick video. This was sent in to us by an Australian company who paid a factory for production and received poor quality products in their warehouses. See how they checked the quality of their backpacks.
Given that most factories will request full balance payments before products are shipped out of factories, it is important to conduct regular checks, especially before money is handed over..
In the case above, the factory is refusing to re-import bags to rework them with better finishing. They are also refusing to make any commercial gesture to the client who is having trouble selling these bags.
If you need any assistance, or if you just want to vent some anger, feel free to contact us.